If you have questions about your application or studying with us, our expert teams will have the answers.

Future Students Enquiry Team

Our Future Students Enquiry Team is open 9am to 5pm, Monday - Friday (closed Tuesday 11am to 12 noon). We are available to call on +44 (0)1202 961916 or email via our web form and our Live Chat service, from Monday to Friday, 9am to 4pm.

Alternatively, you can email us at [email protected].

International students

If you are a non-UK student, please feel free to submit your enquiry directly to our International Team by completing the International Admissions enquiry form.


If you have any queries regarding your offer to study at BU, please contact the Future Students Enquiry Team who will redirect your call to the correct admissions team.

If you wish to make an appeal or a complaint about your application you should review our Admissions Appeals and Complaints Policy (pdf 418kb) first to see under what grounds an appeal or complaint will be considered. If you wish to proceed, please submit your admissions appeal or complaint online. For more information, please visit our contact us page.  

Additional Learning Support

Declaring a disability or learning difficulty will not affect your offer, but please explore the range of support BU can provide before making your decision. If you have or think you have a condition which is likely to affect your personal learning over time, contact our dedicated team at [email protected] or call them on +44 (0)1202 965663.